TABLE OF CONTENTS
- THE INFORMATION WE COLLECT
- THE WAY WE USE INFORMATION
- WHEN WE DISCLOSE INFORMATION
- YOUR CHOICES, RIGHTS AND RESPONSIBILITIES
- .OUR COMMITMENT TO DATA SECURITY
- OUR COMMITMENT TO CHILDREN’S PRIVACY
- INTERNATIONAL VISITORS
- IN THE EVENT OF MERGER OR SALE
- YOUR RIGHTS TO ACCESS DATA
- HOW TO COMPLAIN
- CLASS ACTION WAIVER
- CONTACT INFORMATION
1. The Information We Collect; Personal Data
User-Provided Information, including Personally Identifiable Information (PII): Due to the nature and scope of our Service, you may provide to RefrigeratorHQ what is generally called “personally identifiable” information. This information may be provided during contests, sweepstakes, site registration, or use of public areas, such as a review. Our Site and third parties may collect personally identifiable information from you such as your name, e-mail address, username, and password and/or other information that may identify you as an individual or allow online contact with you so that we or other third parties can provide you with the products and services you request or have agreed to receive. We collect personal information from users when they register or create an account on our Site, or through other ways such as through such user’s activities, transactions, and or other similar types of canvassing and other online forms on our Site.
If you access our Services from a mobile or other device, we may collect a unique device identifier assigned to that device. We also collect information about your device’s precise location over time to provide you with more relevant deals, such as offering deals in real time for a store that you are visiting.
Our Site may also collect information that does not identify you by name when you visit RefrigeratorHQ, such as your internet protocol (“IP”) address, geo-location, domain name, browser configuration, device type, unique device identifier, the type of operating system you are using, information about your Internet service provider, the time of your visit, whether you are a returning visitor, and any referring website.
If you log in via a third-party service like Facebook or Google, we will collect the information described in the third-party service’s request for authorization. This information may include your name, email address, gender, city, and state. You should review your privacy settings with these third-party services to be sure you are only sharing information you wish to share.
Overall, we may collect, use, store and transfer different kinds of Personal Data about you. We have grouped these into the following categories of “Personal Data”:
Contact Data: such as email addresses, first and last name, address, city, state, country, zip code.
Marketing and Communications Data: such as your preferences in receiving marketing from us and our third-parties and your communication preferences.
Profile Data: such as your username and password, feedback and survey responses.
Technical Data: such as Device IDs, your login data, access dates and times, browser type and version, device information, cookie data, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Service.
Usage Data: such as information about how you use our Website, products and services.
IP Address and Clickstream Data. We automatically collect information from your browser when you visit our Site. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us and the referring website address.
Response to Do Not Track Signals: – Certain web browsers may provide an option by which you may have the browser inform websites or internet services you visit that you do not wish to have information (which may or may not contain PII) about your activities tracked by cookies or other persistent identifiers across time and across third-party Internet websites, online or cloud computing services, online applications, or mobile applications. These are commonly called “do not track” signals. RefrigeratorHQ site requires cookies to maintain active user sessions, and therefore RefrigeratorHQ does not act on Do Not Track requests.
Third Party Web Beacons: To bring you the best experience and product set possible, we may also implement and integrate third party content, such as advertising, on the Service that uses “clear gifs,” “web beacons,” or other similar techniques, and which may allow the third party content provider to read and write cookies to your browser, or implement similar tracking mechanisms, in connection with your viewing of that third party content displayed on or through the Service.
Other System Information Automatically Collected: When you access the Service or open one of our HTML emails, we may automatically record certain information from your system by using different types of tracking technology. This “automatically collected” information may include your Internet Protocol address, a unique device or user ID, the version of software installed, system type, the content and pages that you access on the Service, and the dates and times that you visit the Service.
2. The Way We Use Information
RefrigeratorHQ uses the information that you provide or that we collect to operate, maintain, enhance, and provide all of the features and services found on the Service.
We will use your email address and other provided contact information, without further consent, for administrative communications such as notifying you of major Service updates and for customer service Purposes.
RefrigeratorHQ may use your email address or other personally identifiable information to send promotional messages related to the Service and the activities of third parties we work with. Generally, you have the ability to unsubscribe or “opt out” from further communications through links provided in the messages sent from us.
RefrigeratorHQ uses all of the information that you provide or that we collect to understand the usage trends and preferences of our Users, to improve the way the Service works and looks, and to create new features and functionality.
RefrigeratorHQ may use “Automatically Collected” information and “Cookies” information, alone or in combination with other information we have collected from you, to: (a) personalize the service, such as remembering your information so that you will not have to re-enter it during your visit or the next time you access the Service; (b) provide customized third party advertisements, content, and information, and (c) send you email communications and otherwise correspond with you about, products, services and offers that might interest you.
We rely on third party vendors to help deliver our products and services on our Site. Some of them use data about your use of our Site. Below is a list of third parties with links to more information on their use of your data. These third parties are not authorized by us to use your Personal Information in any other way.
3. When We Disclose Information
RefrigeratorHQ does not share your personally identifiable information with other organizations for their marketing or promotional uses without your prior consent.
We use commercially reasonable physical, technical and administrative controls to protect the information we collect online. Please note that there is no method of transmission over the Internet, or method of electronic storage, that is completely secure.
RefrigeratorHQ may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. Copyright law) or respond to a court order, judicial or other government subpoena, or warrant in the manner required by the requesting entity.
RefrigeratorHQ also reserves the right to disclose User information that we believe, in good faith, is appropriate or necessary: to take precautions against liability; to protect RefrigeratorHQ from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against third-party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of the Service; or to protect the rights, property, or personal safety of RefrigeratorHQ, our users, or others.
4. Your Choices, Rights and Responsibilities
Right Not To Share Information: You may, of course, decline to share your personally identifiable information with RefrigeratorHQ, in which case RefrigeratorHQ will not be able to provide to you some of the features and functionality found on the Service. You may update or correct your user information and preferences at any time by accessing your account preferences page through the Service or by contacting us via this online contact form. Please note that while changes to your Account are reflected promptly in active user databases, we may retain all information that we collect or that you provide for a variety of purposes, including backups and archiving, prevention of fraud and abuse, and analytics.
To protect your privacy and security, we take reasonable steps to verify your identity before granting you account access or making corrections to your information.
Right to Correct, Update, Delete Personal Information: You have the right to ask us to change, correct, or delete Personal Data. You may also ask us to delete and remove Personal Data where there is no good reason for us to continue to process it (for instructions see below). If you choose to ask us to delete and remove your Personal Data RefrigeratorHQ may not be able to provide to you some or all of the features and functionality found on the Service. Please note, we may not always be able to comply with your request for erasure and in such circumstances, will notify our reasons to you. If you choose to ask us to alter, remove or delete your Personal Information you may contact us in one of the following ways: a) contacting us via this online contact form, or sending us a letter addressed to: privacy, 203 Greene Street SE, Huntsville, AL 35801. In order to verify your request, we will ask you to provide your name, email address, and certain other pieces of identifying information. Once you have submitted this information and any necessary supporting documentation, we will confirm the information and then fulfill your request within the time frame required by the relevant law.
Marketing Communications: If you no longer wish to receive any marketing communications from us, you may request to be removed from our email list. You may contact us using this online contact form requesting removal from the Site’s email distribution list to opt-out from our marketing communication. You may also do this by unsubscribing to any email communication you receive from us.
Third Party Advertising: Some of the ads appearing on this Website are delivered to users by Rakuten Marketing, CJ Affiliate, Impact, and our other Web advertising partners. These third party advertising partners collect information about users’ visits to this site, such as number of times they have viewed an ad (but not user name, address, or other personal information), and use that information to serve ads to users on this site, other websites, and other forms of media. For more information about Rakuten Marketing, CJ Affiliate, Impact, cookies, and how to “opt-out”, please review Amazon’s, Raken Marketing’s, CJ Affiliate’s, and Impact’s privacy policies. For more information about other third party advertising partners and the ability to opt-out from those partners, please click here.
Please understand that if you delete, block or otherwise restrict cookies, you may need to renew your opt-out choice.
Additional Information about Cookies and Re-Targeting
This allows us to:
- Remember your preferences
- Let you navigate between pages efficiently
- Make our websites work
- Improve the efficiency of our website
- Help us to arrange content to match your preferred interests more quickly
- Collect statistical information to assist us and our partners to learn how customers use our and their products
- With your permission we will also collect information about you and other information you may choose to include in the products you enquire about or buy from us to:
- Help us answer your queries and carry out your instructions when you need us to
- Verify you as a user and carry out other essential security checks
- Remember how far you are in the form you are completing
- Contact you if you are experiencing difficulties when you are trying to get a quotation with us
- Contact you regarding our offers, products and services
- Supply you with advertising that is more relevant to you when you are visiting ours or other websites that promote our products (retargeting cookies)
- Track the effectiveness of our online marketing activity
Targeting cookies or advertising cookies
These cookies are used to deliver advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations or organizations we have asked to do so on our behalf. These cookies are called retargeting cookies and will remember that you have visited our website and enable us to serve you with advertising when you are visiting other sites (for example to remind you of products and services you were interested in, or to tell you about special offers and discounts). Other retargeting cookies (usually placed by advertising networks) may remember terms that you have used on search engine queries so that we can serve you with advertising for products and services relevant to those search terms.
We use retargeting cookies so that we may serve advertising to you after you have left our site. We work with third parties who may place cookies on your web browser to enable us (and other advertisers) to serve you with advertising based on your search activity.
For more information about retargeting cookies go here: http://www.youronlinechoices.com/uk/your-ad-choices.
Further information about managing cookies or opting out of advertising retargeting can be found here: http://www.allaboutcookies.org
If you would like to contact RefrigeratorHQ about opting out of retargeting please see Section 4 above.
5. Our Commitment To Data Security
Your Responsibilities: You are responsible for maintaining the secrecy of your unique password and account information at all times.
RefrigeratorHQ uses certain physical, managerial, and technical safeguards designed to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to RefrigeratorHQ, and you do so at your own risk. RefrigeratorHQ cannot guarantee that information you provide or that we collect may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
If RefrigeratorHQ learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. RefrigeratorHQ may post a notice on the Service if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach you should notify us using this online contact form.
Third Party “Linked-To” Websites
6. Commitment To Children’s Privacy
If you are under 13 years of age, then you may not use or access the Service at any time or in any manner.
Protecting the privacy of young children is especially important. For that reason, RefrigeratorHQ does not knowingly collect or maintain personally identifiable information from persons under 13 years-of-age. If RefrigeratorHQ learns that personally-identifiable information of persons less than 13-years-of-age has been collected on or through the service, then RefrigeratorHQ will take the appropriate steps to delete this information.
If you are the parent or legal guardian of a child under 13 who you believe has registered an Account on the Service, then please contact RefrigeratorHQ using this online contact form to have that child’s Account terminated and information deleted.
7. International Visitors
For users visiting the service from the European Economic Area (EEA) or any other non-U.S. territories, please note that any data you enter into the Service will be transferred outside the European Economic Area or such other non-U.S. territory for use by RefrigeratorHQ and its affiliates for any of the purposes described herein. In addition, because RefrigeratorHQ operates globally, we may make information we gather available to worldwide business units and affiliates. By providing any data on the Service, you hereby expressly consent to such transfers of your data to the United States or other countries.
8. In The Event Of Merger Or Sale
In the event that RefrigeratorHQ is acquired by or merged with a third-party entity, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from Users as part of that merger, acquisition, sale, or other change of control.
10. Your Rights To Access Data (For Data Subjects In The EEA).
Data subjects in the EEA have the following rights with respect to their Personal Data:
Right to Information: The right to know what Personal Data we hold about you and how we use it.
Right to Access: The right to be provided with a copy of your Personal Data (subject to certain restrictions).
Right of Rectification: The right to require us to correct any incomplete or inaccurate Personal Data we hold about you, though we may need to verify the accuracy of the new data you provide to us. If you have a user account with us, you also have the option of correcting your information directly in your account.
Right to erasure/be forgotten: This enables you to ask us to delete or remove Personal Data where there is no good reason for us to continue to process it. Note, however, that we may not always be able to comply with your request for erasure and in such circumstances, will notify our reasons to you.
Right to restrict processing: The right to require us to restrict processing of your Personal Data, i.e., you can request that we suspend the processing of your Personal Data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Right to request data portability: In certain circumstances, you have the right to request the transfer of your Personal Data to you or to a third party in a commonly used machine-readable format. Note, however, that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Right to object to processing: You have the right to object to the processing of your Personal Data in the following circumstances: (i) at any time to your Personal Data being processed for direct marketing (including profiling); or (ii) in certain other situations, to our continued processing of your Personal Data, e.g., our processing of your Personal Data when such processing is based on our legitimate interests. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Right to withdraw consent at any time: You have the right to withdraw your consent at any time where we are relying on consent to process your Personal Data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Right not to be subject to a decision based solely on automated decision-making: The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you. However, your right does not apply if: (i) you gave us your explicit consent to use your personal data to make our decision; (ii) we are allowed by law to make our decision; or (iii) our automated decision was necessary to enable us to enter into a contract with you.
Method for Requesting Information Pursuant to Your Rights
Upon request, RefrigeratorHQ will provide you with information about whether we hold any of your personal information. If you would like to exercise any of the data subject access rights (each, an “Access Request”) please contact us using this online contact form, and we will send you a Data Subject Access Request Form. We will respond to your request within a reasonable timeframe.
No Fee Usually Required. You will not usually be required to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What We May Need from You. Once we receive your Access Request, we may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time Limit to Respond. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
11. How To Complain
All Data Subjects. If you have any complaint about the treatment of your Personal Data, or inquiries regarding our data practices, please contact us as set forth in Section 12 so we may resolve any query or concern you have.
Data Subjects Based in the European Economic Area. The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) country where you work, normally live or where any alleged infringement of data protection laws occurred.
12. No Class Actions.
YOU AND REFRIGERATORHQ.COM AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
13. Contact Information
Please, first contact our Privacy Officer via this online contact form.
You may also contact us at the following address:
203 Greene Street SE
Huntsville, AL 35801